A Better A&E at the Wellcome Collection

‘A Better A&E’ project forms part of Wellcome Collection’s exhibition ‘Can Graphic Design Save Your Life?’, exploring the relationship between graphic design and health. Comprising over 200 objects, the exhibition considers the role of graphic design in constructing and communicating healthcare messages around the world, and shows how graphic design has been used to persuade, to inform and to empower.

The exhibition runs from 7 September 2017 to 14 January 2018 and forms part of London Design Festival.

Implementations complete at two new sites

In the past six months, we've installed the Guidance Solution at Bristol Royal Infirmary and Leicester Royal Infirmary. With these two emergency departments, we have now implemented at a total of 13 hospitals throughout the UK.

Two Trusts in Northern Ireland install signage

Altnagelvin Area Hospital and the new Royal Victoria Hospital Critical Care Centre have both implemented the Guidance Solution in their Emergency Departments. Both Trusts utilised the self-implementation version of the designs. 

Article on Civil Service Quarterly

The Civil Service Quarterly has published an article about A Better A&E that highlights the government's interest in the potential for design to improve policy.  Written by Miles Ayling, Director of Innovation at NHS England, and Catherine Makin, former Project Manager for Health at the Design Council, explain how the project has reduced aggression, improved staff morale and led to a better patient experience across A&E departments.

Installation complete at Airedale Hospital

Airedale NHS Foundation Trust is the first Trust to implement the Guidance Solution as part of our new self-implementation template version. The signage has been already been well-received by patients and staff. 

Evaluation Results Announced

The impact of PearsonLloyd's design solutions have been evaluated at two pilot Trusts, following their implementation over a year ago.  Frontier Economics and ESRO developed a methodology that involved collection of primary patient and staff data through immersive methods, secondary A&E data collection, and cost-benefit analysis to reveal the impact of the design solutions. Improved levels of patient experience, reduced hostility and non-violent aggression and a good value for money were all noted in the evaluation.  More information on the results can be found in the publication or here.

App Development

We are currently working to develop the digital solutions further and are looking for project partners. The intention is to create an Emergency Care smartphone app, which brings together information on waiting times from across the local area, as well as becoming a resource on emergency departments and different care routes. Please contact us if you would be interested in partnering on this work.

Addenbrooke's Hospital Installation

We are pleased to announce that installation of the Guidance Solution has now been completed at Addenbrooke’s Hospital, Cambridge. Initial feedback has been very positive, with a more formal patient review to occur next month.